Welcome to Groundly. These Terms of Service ("Terms") govern your access to and use of the Groundly platform, including our website, applications, AI-powered business guidance tools, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree to these Terms, you may not access or use the Service.
1. Acceptance of Terms
By creating an account or using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
2. Description of Service
Groundly is an AI-powered business guidance platform designed to help small and medium-sized businesses with marketing strategy, content creation, market research, and business planning. The Service includes:
- AI-powered chat assistance for business questions
- Automated business and market research
- Personalized marketing strategies and action plans
- Content generation for social media, email, and other marketing channels
- Team collaboration features
- Other features as described on our website
3. User Accounts
Account Creation
To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Security
You agree to immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.
Account Termination
You may terminate your account at any time by contacting us at support@groundly.ai. We reserve the right to suspend or terminate your account if you violate these Terms.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Submit false, misleading, or fraudulent information
- Impersonate any person or entity
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to the Service or other systems
- Use the Service to generate spam, phishing content, or malicious materials
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service in any way that could harm minors
- Resell or redistribute the Service without our prior written consent
5. User Content
Your Content
You retain ownership of any content you submit to the Service ("User Content"), including business information, documents, images, and communications. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your content solely for the purpose of providing and improving the Service.
AI-Generated Content
The Service generates content based on your inputs and business information ("Generated Content"). You are granted a license to use Generated Content for your business purposes. You acknowledge that:
- Generated Content is produced by AI and may require review and editing
- You are responsible for reviewing and verifying Generated Content before use
- Similar content may be generated for other users based on similar inputs
- We do not guarantee the accuracy, completeness, or suitability of Generated Content
Prohibited Content
You may not submit content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable. We reserve the right to remove any content that violates these Terms.
6. Intellectual Property
Our Intellectual Property
The Service, including its original content, features, functionality, and underlying technology, is owned by Groundly and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.
Feedback
If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation to you.
7. Payment and Subscriptions
Pricing
Certain features of the Service may require a paid subscription. Pricing information is available on our website. We reserve the right to change our pricing with reasonable notice.
Billing
By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. You are responsible for keeping your payment information current.
Refunds
Subscription fees are generally non-refundable. If you believe you are entitled to a refund, please contact us at support@groundly.ai.
Free Trial
We may offer free trials of paid features. Unless you cancel before the trial ends, you will be automatically charged for the applicable subscription.
8. Third-Party Services
The Service may integrate with or contain links to third-party services. We are not responsible for the content, privacy practices, or terms of third-party services. Your use of third-party services is at your own risk and subject to their terms and conditions.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will meet your specific requirements
- The Service will be uninterrupted, timely, secure, or error-free
- The results obtained from the Service will be accurate or reliable
- AI-generated content, recommendations, or strategies will be suitable for your business
Important: Groundly provides general business guidance and marketing assistance. Our Service does not constitute professional legal, financial, tax, or accounting advice. You should consult qualified professionals for specific advice regarding your business.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROUNDLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify, defend, and hold harmless Groundly and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights
12. Changes to the Service
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.
14. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
15. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Groundly regarding the Service.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
16. Contact Us
If you have questions about these Terms, please contact us at:
Groundly
Email: support@groundly.ai